IMPORTANT INFORMATION ABOUT BIRCHALL BLACKBURN

The registered office is 20 Kennedy Street, Manchester, M2 4BY.

Birchall Blackburn is regulated by the Solicitors Regulation Authority. Use the following link for online access to the current professional rules applicable to solicitors.

We use the word 'partner' to refer to a shareholder or director of the company or an employee or consultant who is a lawyer with equivalent standing and qualifications.

A list of directors is available for inspection at the company's registered office, together with a list of designated partners.

If you have any questions or concerns about anything contained within this site, please email Paul Pickering or use our general email address:

info@birchallblackburn.co.uk

Birchall Blackburn's VAT registration number: 155 9317 47.

Website & Privacy Policy

The confidentiality of any information you supply to us is very important. This policy explains how we use the information you provide us through this website and how we protect your privacy. We only gather information if you choose to give it to us by using one of our online forms or sending us an email. The information you give us might include your name and contact details and information about any transaction or case you would like our assistance with.

We will only use that information for the following purposes:

so that we can contact you by phone, email or letter if you ask us to give you advice or to tell you how we can help you

so that we may keep a record of our communications with you in case you contact us again

We will assume that you agree to be contacted by phone, email or letter if you provide us with your telephone number, email address or address respectively. Although we will do all that we can to protect the security of your information, remember that email and the internet are not secure means of communication.

We provide links to external websites in order to enhance the service provided by this site. If the website is operated by a third party, we have no control over its content and cannot accept responsibility for any problems caused by using the site.

Cookie Policy

The following privacy notice explains how we use your personal information collected through the use of cookies on our site. For more information on cookies, please visit www.allaboutcookies.org

When a user visits www.acompensationclaim.com we log standard Internet information and also track the behaviour patterns of our visitors. This allows us to analyse site metrics such as the number of visitors to each page on the site. We do not collect any information that would identify an individual nor do we make an attempt to identify any of our visitors through the use of cookies.

Use of cookies on www.roadaccidentclaim.org

The following information states which cookies we use on our site and why we use them.

Google Analytics

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These cookies have been placed on every page on the site and are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at Google

If you wish to opt out of having your internet behaviour collected by Google Analytics, please visit https://tools.google.com/dlpage/gaoptout?hl=None

Google Adwords

In order to track the success of online marketing campaigns we have a snippet of tracking code placed on each of the following pages.

http://www.roadaccidentclaim.org/send_form_email.php4

Refusing cookies on our site

If you want to refuse cookies you can do so by activating the privacy settings in your browser. We will assume that if you choose not to change your browser settings you consent to allowing our cookies as explained above.

INFORMATION FOR CLIENTS ABOUT OUR SERVICE

The information below about our service is intended for clients and prospective clients.

Your Agreement with Birchall Blackburn

If we are going to represent you, the following information will be provided to you in writing at the outset:

• information about the work we will do for you;
• information about the main features of the service we will provide;
• general terms and conditions that apply;
• Information about the price we will charge.

Our agreement is governed by the law of, and any dispute is subject to the exclusive jurisdiction of the courts of, England & Wales.

Requests for Further Information If you require further information about our service or if you have any cause for complaint, you may contact the person with day-to-day responsibility for your work, their supervisor or our Client Liaison Partner, Paul Pickering:

• by email using the above link;
• by post - 20 Kennedy Street, Manchester, M2 4BY - which is also our registered office address;
• By telephone - 0161 238 5613

Dispute Resolution Procedure

If we are unable to resolve any complaint to your satisfaction, you may be entitled to refer your complaint to the Legal Ombudsman PO Box 6806, Wolverhampton WV1 9WJ

Professional Liability Insurance

We are insured in respect of professional liability arising out of our activitities in England & Wales by Allianz Global Corporate & Specialty AG. The insurer my be contacted via Paul Pickering (see contact details above) or c/o Hera Indemnity Limited, 68 Lombard Street, London, EC3V 9LJ